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Pricing

Managed AI Chatbot — transparent pricing for your deployment

Global Standard plan from $29 - $35/month ($350/year billed annually, ~VND 8,900,000 ex. VAT). International multi-market deployments use a scoped quote — no global USD list price applies without custom scoping. Share your requirements or view the Vietnam package.

Discuss Your RequirementsView Vietnam Pricing
Screenshot of FlowNexa AI chatbot on an agriculture industry demo website
  • Setup by FlowNexa
  • AI cost within limits
  • Managed operations
  • No data lock-in

How pricing works

Transparent Global Base Pricing & Scoped Enterprise Tiers

FlowNexa does not publish a single global list price without scope review. Pick the path that matches where you operate.

International / multi-market

Global Standard ($350/yr) & Scoped Enterprise

Global Standard plan starts at $29–$35/month ($350/year billed annually), covering 1 website, approved knowledge ingestion, in-plan AI costs, human handoff, and platform maintenance by FlowNexa. Custom enterprise options available.

Discuss Your Requirements

Vietnam market

Published Standard package (VND)

Eligible Vietnam domestic deployments use a clear annual Standard plan (8,900,000 VND/year) with defined limits.

Vietnam Standard: VND 8,900,000/year (~$350 USD) · excluding VAT

View Vietnam Pricing

Managed AI Chatbot

Not just chatbot software

You focus on customers. FlowNexa runs the AI — unlike buying a SaaS chatbot and operating it yourself.

01

FlowNexa deploys for you

No need to learn platforms, prompts, RAG, or APIs yourself.

02

Your business data is configured

Website, FAQ, pricing, products, and docs are structured so AI answers more accurately.

03

Infrastructure & AI within limits

No separate OpenAI account, hosting, database, or token babysitting within agreed plan limits.

04

FlowNexa operates it

We monitor usage, refresh knowledge, and help when the chatbot needs attention.

Managed service

What's included in a managed deployment

FlowNexa configures, deploys and operates the chatbot so your team does not need to run the AI stack alone.

  • Initial chatbot setup
  • Business knowledge configuration
  • Knowledge ingestion from approved sources
  • Managed AI infrastructure
  • Website chatbot deployment
  • Guardrails and response boundaries
  • Lead capture
  • Human handoff
  • Usage visibility
  • Monitoring
  • Operational maintenance
  • Knowledge updates within agreed scope
  • Technical support

Package scope

Included · Optional · Custom · Not currently included

Standard does not expand by default. These bands clarify commercial boundaries — they are not an upsell of Standard entitlements.

INCLUDED

  • Website chatbot widget
  • FlowNexa deployment & operations
  • Knowledge base from approved content
  • AI cost within plan limits
  • Lead capture & human handoff

OPTIONAL

  • Zalo Official Account
  • Facebook Messenger
  • Forms / capture flows when scoped

CUSTOM

  • API / CRM / ERP / PMS integrations
  • Custom automation workflows
  • Advanced email / transactional workflows

NOT CURRENTLY INCLUDED

  • WhatsApp and unsupported channels
  • DIY AI infrastructure operation
  • Limit increases outside commercial agreement

Commercial scope

What affects pricing?

International deployments are scoped to your requirements. That is why there is no single published USD list price — scope is discussed, not invented as a global package.

Number of websites

How many sites the chatbot needs to cover.

Knowledge volume and complexity

Approved content depth, structure and update cadence.

Languages

Which of the primary chatbot languages your visitors use.

Conversation and AI usage

Expected enquiry volume within plan limits.

Channels

Website widget first; messaging channels scoped when required.

Integrations

CRM, forms or other systems assessed and quoted separately when needed.

Custom workflows

Lead routing, handoff rules and business-specific flows.

Support and infrastructure

Operational expectations and hosting requirements for the deployment.

International

Ready to scope an international deployment or enterprise plan?

Global Standard starts at $350 USD/year (~$29/month). Share your website, markets, languages, enquiry volume, and integration needs for custom enterprise requirements.

Discuss Your Requirements

Quick comparison

What does DIY deployment usually require?

NeedDIYFlowNexa
Chatbot platformChoose & configureIncluded
Hosting / backendBuild yourselfIncluded
LLM / APICreate & monitorConfigured
Knowledge baseLoad & maintainFlowNexa deploys
Prompt / RAGTune yourselfFlowNexa configures
MonitoringWatch yourselfFlowNexa operates
AI costUsage billed separatelyIncluded in limits
Technical staffUsually requiredNot required

Proof of Work

AI chatbot live on a business website

Screenshot of FlowNexa AI chatbot on an agriculture industry demo website

Industry: AgricultureDemo implementation (simulated)

Demo environment — not a paying-customer case study. Agriculture industry scenario (simulated site).

Demo chatbot at: https://demo-minhnong.flownexa.ai/

Open chatbot demo

Decision support

Frequently asked questions

Limits

How is a conversation counted?+

A conversation is one continuous visitor session on your website within plan scope. Operational details follow FlowNexa configuration and your quotation/contract.

How is an AI response counted?+

Each AI-generated chatbot reply in a session counts as one AI response, within the plan’s monthly and per-session limits.

What happens if limits are exceeded?+

Contact FlowNexa to raise limits or receive an additional quote. Upgrades take effect only through an approved commercial agreement.

Do unused limits roll over?+

No. Limits reset monthly and do not roll over.

Billing

Is VAT included?+

No. Listed prices exclude VAT.

What is the billing cycle?+

Prepaid 12-month billing cycle.

Is AI cost included?+

Yes. AI cost within plan limits is included in the subscription fee.

Deployment

What does standard onboarding cover?+

Standard onboarding covers configuring the chatbot on one website, loading approved content within plan scope, and basic operating guidance. Third-party integrations or custom development are quoted separately.

Website only, or also Zalo/Facebook?+

The Standard plan focuses on website. Zalo, Facebook Messenger, or WhatsApp can be added as expansions and quoted separately.

How does the onboarding promotion work?+

Standard onboarding is currently free, valued at 2,900,000 VND. The standard onboarding fee is 2,900,000 VND; while the promotion is active, onboarding is 0 VND. This website does not publish a promotion deadline.

Data & reliability

Can the chatbot answer incorrectly?+

AI cannot guarantee perfect accuracy. FlowNexa uses a knowledge base, retrieval, and guardrails to reduce hallucination; when data is insufficient, the chatbot can be configured to decline or hand off to a human.

How does FlowNexa use business data?+

Data is tenant-isolated and used only to operate your chatbot — not published publicly. You can request content updates or deletion within the service agreement.

Does selecting a plan online create an order?+

No. FlowNexa is a B2B service-introduction website. Selecting a plan or submitting a form is not an online order or electronic contract. Commercial scope takes effect only through an approved quotation, order form, or contract.

Next step

Want to see an AI chatbot working with your business data?

FlowNexa can quickly discuss your website, data, and needs before kickoff. No technical documentation required.

Discuss Your RequirementsView chatbot demo
FlowNexa

FlowNexa helps growing businesses deploy and operate managed AI chatbots for customer support, lead engagement, and business workflows — without building the AI stack themselves.

FLOWNEXA COMPANY LIMITED

Tax ID: 0319612776

Address: 228/6 Au Duong Lan, Chanh Hung Ward, Ho Chi Minh City, Vietnam

Website: flownexa.ai

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