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Terms of use

Official FlowNexa policy document. This page is informational and may be supplemented by project contracts.

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Updated: August 14, 2026

On this page

  1. 1. Website usage and transaction scope
  2. 2. Service information
  3. 3. User responsibility
  4. 4. Content ownership
  5. 5. Third-party links
  6. 6. Limitation of liability
  7. 7. Changes to terms
  8. 8. Contact
  9. 9. Governing law
  10. 10. Legal entity

1. Website usage and transaction scope

flownexa.ai is a business-to-business website used to introduce services and receive consultation requests. The website does not provide a shopping cart, online ordering, electronic contract formation, or online payment functionality.

Submitting a form, requesting a quotation, or booking a consultation does not create an order or contract. The scope of work, pricing, timeline, delivery method, and payment terms become effective only after FlowNexa and the customer confirm them in a separate quotation, purchase order, agreement, or contract.

You may browse the website and send consultation requests. Website content does not by itself create a service commitment.

2. Service information

Service descriptions, delivery scope, timeline, and fees are confirmed only in a separate agreement between FlowNexa and the customer.

3. User responsibility

You may not disrupt the website, exploit vulnerabilities, send harmful content, copy content without permission, or misuse website materials.

4. Content ownership

Website content, imagery, branding, and materials belong to FlowNexa or are used lawfully for service presentation.

5. Third-party links

The website may include links to third-party platforms such as Zalo, Messenger, or social networks. FlowNexa is not responsible for the content or policies of those platforms.

6. Limitation of liability

We aim to keep information accurate, but we are not responsible for decisions made solely from website content without a specific consultation or agreement.

7. Changes to terms

FlowNexa may update these terms when necessary. The latest update date is shown on this page.

8. Contact

For questions about these terms, contact hello@flownexa.ai.

9. Governing law

These terms are governed by the laws of Vietnam. Disputes should first be resolved through direct discussion before other legal remedies are considered.

10. Legal entity

The flownexa.ai website is operated by FLOWNEXA COMPANY LIMITED (Tax ID: 0319612776). Address: 228/6 Au Duong Lan, Chanh Hung Ward, Ho Chi Minh City, Vietnam. Email: hello@flownexa.ai.

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  • Privacy policy

    How FlowNexa collects, uses, and protects information when you submit a consultation request through the website.

  • Payment policy

    How FlowNexa accepts payment for consulting and delivery engagements: invoices, bank transfer, and contract terms.

  • Pricing policy

    How FlowNexa determines service fees: quotation-based, enterprise, and project pricing after consultation.

  • Refund and cancellation policy

    Cancellation, refund, and deposit terms for FlowNexa professional services engagements.

FlowNexa

FlowNexa helps small and mid-sized businesses bring AI into customer service, workflow automation, and efficient data operations. Cloud-native and DevSecOps provide the foundation that keeps these solutions secure, reliable, and easy to scale.

FLOWNEXA COMPANY LIMITED

Tax ID: 0319612776

Address: 228/6 Au Duong Lan, Chanh Hung Ward, Ho Chi Minh City, Vietnam

Website: flownexa.ai

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