Privacy policy
Updated: June 27, 2026
1. Information we collect
FlowNexa may collect your name, phone number, email, company name, consultation need, and messages you send through forms, email, Zalo, Messenger, or other official contact channels.
2. How we use information
We use the information to respond to consultation requests, prepare discussions, suggest suitable solutions, improve our services, and maintain contact when needed.
3. Collection channels
We may receive information through the website, contact forms, email, phone, Zalo, Messenger, or direct business discussions.
4. Data sharing
FlowNexa does not sell your contact data. We only share information with your consent, when necessary to provide services (for example, email delivery via AWS SES), or when required by law.
5. Storage and security
We use reasonable measures to protect information from unauthorised access, loss, misuse, or unnecessary disclosure.
6. Retention
Contact information may be retained as long as needed to process consultations, maintain customer relationships, or meet relevant legal obligations.
7. Your rights
You may request access, correction, or deletion of the information you have sent to FlowNexa.
8. Contact
For privacy requests, contact [email protected].
9. Data controller
FLOWNEXA COMPANY LIMITED (Tax ID: 0319612776). Address: 228/6 Au Duong Lan, Chanh Hung Ward, Ho Chi Minh City, Vietnam. Email: [email protected].
10. Cookies and analytics
The website may use essential technical cookies for operation. Analytics (for example Google Analytics) is only enabled when configured for production and will be reflected in this policy when active.