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Legal Center

FlowNexa policies and legal information for business customers.

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Website transaction scope

FlowNexa provides B2B services under separate quotations and contracts. The website does not support online ordering or online payment.

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Core policies

Privacy and website terms of use.

Privacy policy

How FlowNexa collects, uses, and protects information when you submit a consultation request through the website.

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Terms of use

Website use, B2B transaction scope, and user responsibilities.

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Commercial & services

Payment, pricing, refunds, and complaints.

Payment policy

How FlowNexa accepts payment for consulting and delivery engagements: invoices, bank transfer, and contract terms.

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Pricing policy

How FlowNexa publishes AI Chatbot Standard list pricing and quotes extended services: annual subscription, promotional onboarding, and B2B contracts.

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Refund and cancellation policy

Cancellation, refund, and deposit terms for FlowNexa professional services engagements.

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Complaint resolution policy

How to submit and resolve service complaints and feedback with FlowNexa.

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Operations & trust

Support, cookies, security, acceptable use, and data processing.

Support policy

FlowNexa support channels, business hours, and scope of professional service support.

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Cookie policy

Technical and analytics cookies, GA4, and how to accept or decline.

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Public security policy

Security practices, vulnerability reporting, and Trust Center link.

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Acceptable use policy

Rules for using FlowNexa’s website and professional services.

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Data processing overview

Controller/processor roles and DPA principles for enterprise customers.

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Company & IP

Copyright, trademarks, and legal entity details.

Copyright and trademark

FlowNexa content ownership and third-party trademark notices.

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Company information

Legal name, tax ID, address, contact channels, and website operating model.

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FlowNexa

FlowNexa helps growing businesses deploy and operate managed AI chatbots for customer support, lead engagement, and business workflows — without building the AI stack themselves.

FLOWNEXA COMPANY LIMITED

Tax ID: 0319612776

Address: 228/6 Au Duong Lan, Chanh Hung Ward, Ho Chi Minh City, Vietnam

Website: flownexa.ai

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