Skip to content
FlowNexa
  • AI Chatbot
  • Demo
  • Pricing
  • Trust
VI|EN
Book a consultation
Managed AI Assistant Service

Managed AI Chatbots for Growing Businesses

FlowNexa deploys and operates an AI assistant on your website, answering questions from approved knowledge and routing enquiries to your team.

FlowNexa deploys and operates an AI assistant on your website, answering questions from approved business knowledge, capturing consultation enquiries, and routing them to your team.

See live demoBook a consultation
Standard plan from $350/yr (~8.9M VND) · See transparent pricing
  • AI cost included within plan limits
  • Standard onboarding currently free
  • AI cost included within plan limits
  • Standard onboarding currently free
Real workflowControlled

Beyond chat

Answer → Capture → Integrate → Automate

Start with reliable answers on your website. Expand into capture, system connections, and controlled automation only where maturity allows.

  1. 01 · Available

    Answer

    Respond to customer questions using approved business knowledge on your website chatbot.

  2. 02 · Available

    Capture

    Collect intent and contact details in conversation, then route to forms or staff when needed.

  3. 03 · Custom

    Integrate

    Connect API, webhook, messaging, or business systems (CRM / ERP / PMS) as custom project work.

    Available as a custom integration — assessed and quoted separately.

  4. 04 · Planned

    Automate

    Controlled workflows and productized agent actions beyond Standard chat — planned, not currently offered as a Standard feature.

    On the roadmap — not a currently offered feature.

No partner logos imply alliances. Standard scope and custom expansions: Pricing · Trust Center

Responsible AI

Controlled AI, not uncontrolled answers.

The chatbot operates within approved business knowledge and can hand conversations back to people when the request requires human judgment or falls outside its configured scope.

  • Approved knowledge

    Answers are grounded in business-approved information you provide and maintain with FlowNexa.

  • Defined boundaries

    The chatbot is configured to stay within an agreed business scope instead of answering every possible question.

  • Human handoff

    Requests that need judgment, exceptions, or out-of-scope help can be redirected to people or your contact channels.

  • Managed updates

    Knowledge and configuration can be reviewed as your business information changes — without you operating the AI stack alone.

We do not claim zero hallucinations or perfect accuracy. Learn more in the Trust Center · Pricing FAQ

Related resources

  • DIY vs Managed comparison
  • ·AI Assistant & knowledge base
  • ·Trust Center
  • ·AI Chatbot & customer support

Supported channels

Meet customers across the channels they already use

Connect your website and supported messaging channels to a managed AI chatbot with centralized business knowledge and conversation management. Channel connection depends on business account or page authorization and FlowNexa-managed deployment — not one-click self-serve activation.

  • Website Widget
  • Zalo Official Account
  • Facebook Messenger
FlowNexa
KnowledgeResponse
One request: channel → FlowNexa → approved knowledge → response. Then stop.
  • Website Widget
  • Zalo Official Account
  • Facebook Messenger

Platform channel support is separate from Standard package entitlement. Deployment scope: Pricing · Contact

Serve customers across languages with the same governed knowledge

FlowNexa prioritizes five primary chatbot languages so growing businesses can engage visitors without maintaining separate knowledge bases for every market.

  • VietnameseTiếng Việt
  • English
  • Chinese中文
  • Japanese日本語
  • Korean한국어

Language coverage is a product capability of the managed chatbot — not a claim that this corporate website is localized in all five languages. Linguistic quality depends on approved content and configuration.

Operating Model & Core Pillars

What is FlowNexa AI Chatbot?

FlowNexa provides a managed AI assistant deployed on your business website: answering customer questions from approved knowledge, capturing consultation or quotation requests, and routing them to your team — no internal AI operations required.

01

Managed Setup & Deployment

FlowNexa configures prompts, ingests approved business knowledge, tests responses, and deploys the widget onto your website.

02

Grounded Knowledge & Guardrails

Answers grounded in approved business documents with citations, abstains when evidence is insufficient, and captures follow-up requests.

03

Predictable Cost & Operations

In-plan AI costs and infrastructure operations included — no surprise overage charges.

Frequently Asked Questions

What is included in the managed service?+

The Standard plan covers website chatbot deployment, answers from your approved business content, in-limit AI cost, basic human handoff routing, monitoring, and platform maintenance by FlowNexa. Quotas and exclusions are listed on the Pricing page.

What customer channels does FlowNexa AI Chatbot support?+

The platform supports Website Widget, Zalo Official Account, and Facebook Messenger. The Standard package focuses on the website chatbot. Zalo OA and Messenger can be configured based on deployment requirements and are not automatically included in Standard unless separately agreed.

What happens when the chatbot cannot answer?+

When a request is outside the configured knowledge scope or needs human judgment, the chatbot can decline to invent an answer and route the visitor to an appropriate contact channel or staff handoff.

Do we need an internal AI team?+

Not required for the Standard plan. FlowNexa handles deployment, infrastructure, and ongoing platform operations. Your team provides approved content and confirms answer scope.

See industry demos · See Standard pricing · Trust Center

FlowNexa

FlowNexa helps growing businesses deploy and operate managed AI chatbots for customer support, lead engagement, and business workflows — without building the AI stack themselves.

FLOWNEXA COMPANY LIMITED

Tax ID: 0319612776

Address: 228/6 Au Duong Lan, Chanh Hung Ward, Ho Chi Minh City, Vietnam

Website: flownexa.ai

Services

AI chatbots & supportAI assistantsAutomationCloud & infrastructureIndustry solutionsStayLedger PMS

Company

AboutBlogAI Chatbot pricingTrust CenterSupportLegal Center

Contact

hello@flownexa.ai
0948 279 029
Chat on Messenger
Typically replies within one business day

© 2026 FlowNexa. All rights reserved.

Microsoft, Azure, Microsoft 365, AWS, Kubernetes, and Cloudflare are trademarks of their respective owners. FlowNexa is not claiming partnership unless expressly stated.

B2B service website — no online ordering or online payment.

Managed AI Chatbots for growing businessesPrivacyTermsCookiesLegal
flownexa — managed AI chatbot
✨ Interactive Live Demo
AI

FlowNexa AI Assistant

…

Ask a question...
Approved knowledgeBusiness-approved source
Scoped AI answerWhen knowledge covers the ask
Human handoffWhen out of scope or judgment needed

Pain → outcomes

Cut support overload. Keep visitors in a guided path.

Repetitive questions and slow replies lose leads. The managed AI chatbot answers within approved scope and hands off when a human is needed.

  • Repetitive questions

    Customers ask the same things about hours, pricing, policies, and process.

  • Slow responses

    After hours or peak times, leads go unanswered.

  • Fragmented content

    Answers live across your site, files, and chat channels — hard to keep consistent.

Business outcomes

  1. 01

    Visitors exploring products

    The chatbot explains products and services using approved business content.

  2. 02

    Questions after hours

    Handles basic questions when staff are unavailable — fewer lost after-hours leads.

  3. 03

    Policy and FAQ questions

    Answers repetitive questions consistently from the documents and policies you provide.

  4. 04

    When a human is needed

    Outside scope or on request, the chatbot hands off to the right contact channel.

DEMO / PROOF OF WORK

AI Chatbot for many business models

Priority industry Proof-of-Work scenarios — demo environments, not paying-customer case studies. Full catalog on the Demo page.

  • AGRICULTURE

    Agriculture & products

    AIFlowNexa Chatbot
    Which product fits this crop?
    Which crop are you growing, and do you need nutrition guidance or soil support?

    Agriculture & products

    Live Demo

    AI product advisory for agriculture

    Guide product selection, answer agricultural FAQs, and route inquiries to technical staff.

    • Product Advisor
    • FAQ
    • Contact Form
    • Human Handoff
    View demo

  • FOOD INGREDIENTS

    Food Ingredients / B2B

    AIFlowNexa Chatbot
    Can this ingredient be used in a beverage application?
    I can check approved specs and usage conditions. Are you formulating a soft drink or a plant-based milk?

    Food Ingredients / B2B

    Live Demo

    AI technical advisory for B2B ingredients

    Look up specs, applications, and technical FAQs — then hand off when buyers need the sales team.

    • Technical Advisor
    • Knowledge Search
    • FAQ
    • Human Handoff
    View demo

  • SEAFOOD / EXPORT

    Seafood & export

    AIFlowNexa Chatbot
    Do you export frozen shrimp to EU markets?
    I can share product options from approved content. Which pack size and destination market are you looking for?

    Seafood & export

    Live Demo

    Multilingual AI product discovery for export

    Help international buyers discover products, submit inquiries, and connect with sales teams.

    • Product Advisor
    • Multilingual
    • Lead Capture
    • Human Handoff
    View demo

  • HEALTHCARE

    Healthcare & services

    AIFlowNexa Chatbot
    Does the clinic take appointments on Saturday?
    I can share approved hours. Would you like a general check-up or a specialist visit?

    Healthcare & services

    Live Demo

    AI service support & appointment guidance

    Answer service questions, confirm opening hours, and guide appointments to staff.

    • Service Advisor
    • Appointment enquiry
    • Contact Form
    • Human Handoff
    View demo

  • INDUSTRIAL

    Industrial & technical products

    AIFlowNexa Chatbot
    I need an additive that fits this product application.
    I can suggest options from approved data. What temperature range and load should it handle?

    Industrial & technical products

    Live Demo

    AI advisory for industrial technical products

    Guide product selection, answer technical FAQs, and capture demand before handing off to staff.

    • Product Advisor
    • FAQ
    • Lead Capture
    • Human Handoff
    View demo

  • SPA / AESTHETIC

    Spa / Aesthetic Clinic

    AIFlowNexa Chatbot
    Is a 3pm skin-care appointment still available this afternoon?
    I can share service information from approved content. Clinical or suitability questions are routed to qualified staff.

    Spa / Aesthetic Clinic

    Live Demo

    AI service guidance for spa & aesthetic clinics

    Explain beauty services from approved content, answer FAQs, and capture bookings with staff handoff.

    • Service Advisor
    • FAQ
    • Lead Capture
    • Human Handoff
    View demo
See all industry demos
Next step

See the managed chatbot in action

Explore live interactive demos or consult with our solutions team. For international deployments and custom enterprise integrations, we tailor architecture, multi-channel connections, and SLAs to your specific scope.

View Live DemoDiscuss Your Requirements

Looking for the Vietnam standard package details? See Vietnam pricing

Clients

Businesses that have worked with FlowNexa

⚡ Real-world AI assistants deployed on business websites
  • Thuận LongThuận Long
  • Lộc ViệtLộc Việt

Trust & policies

Built and operated by FlowNexa in Vietnam. Review how we handle data, security, and support.

Trust CenterPrivacyTermsSupport
Next step

Ready to put an AI chatbot on your business website?

Start with an AI chatbot FlowNexa deploys and fully manages — without building infrastructure or running AI systems yourself.

Book a consultationSee transparent pricing