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Public security policy

Official FlowNexa policy document. This page is informational and may be supplemented by project contracts.

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Updated: July 13, 2026

On this page

  1. 1. Purpose
  2. 2. Core practices
  3. 3. Customer scope
  4. 4. Vulnerability reporting
  5. 5. Trust Center
  6. 6. Responsible entity

1. Purpose

FlowNexa applies security measures appropriate to consulting and delivery engagements, to protect customer data and operated systems.

2. Core practices

Least-privilege access, transport encryption (HTTPS/TLS), environment-appropriate backups, baseline monitoring, and controlled change for production systems FlowNexa operates.

3. Customer scope

Project-specific security commitments are defined in contracts. FlowNexa does not claim ISO/SOC certifications it does not hold.

4. Vulnerability reporting

Report security findings to platform@flownexa.ai or hello@flownexa.ai. Do not exploit systems beyond responsible disclosure.

5. Trust Center

See the FlowNexa Trust Center for infrastructure, data protection, and Responsible AI summaries.

6. Responsible entity

FLOWNEXA COMPANY LIMITED (Tax ID: 0319612776). Address: 228/6 Au Duong Lan, Chanh Hung Ward, Ho Chi Minh City, Vietnam. Email: hello@flownexa.ai.

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FlowNexa

FlowNexa helps small and mid-sized businesses put AI to work in customer service, operations, and reporting. Cloud-native engineering and DevSecOps provide the secure, scalable foundation behind those outcomes.

FLOWNEXA COMPANY LIMITED

Tax ID: 0319612776

Address: 228/6 Au Duong Lan, Chanh Hung Ward, Ho Chi Minh City, Vietnam

Website: flownexa.ai

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